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The ‘CUSTOMER LOYALTY MONTH’ Campaign (‘Campaign’) shall commence from 01/06/2016 and close on 30/06/2016 (the ‘promo period’).

UAE Exchange India (‘Company’) customers who fulfill the below criteria will be eligible to participate in the Campaign.

‘Login to Win’ Campaign: Customers who login to Company website ( to update the E-Passbook profile or to submit any transaction feedback or rate a transaction or initiate an enquiry/transaction shall be eligible to participate in the Login to Win Campaign and ONE (1) lucky winner chosen through system driven lucky draw from the successful entries shall win a Smart Phone. Mere login to the website will not be considered as eligibility to participate in the Campaign. Giveaway prize images displayed on the flyers, banners and on websites are for illustration purpose only and may differ in actual size and model. The Company makes no representations or warranties as to the quality, suitability or merchantability of the prize offered in this Campaign. The Winner should avail the prize on or before 30 days from the date of announcement of the winner, failure of which the prize will stand canceled & lapsed.

‘Transact and Fly’ Campaign: Customers who avail the services (online or offline) of the Company during the promo period, will be eligible to participate in the Transact and Fly Campaign. ONE (1) lucky winner will be eligible for a free trip to Bangkok (2 nights & 3 days), all inclusive, with his/ her partner / or any one person, as per his/her choice.The winner can avail free tour package to Bangkok through the Company upto a maximum of tour cost of Rs.50,000/- or actual cost whichever is less.Any incidental cost including upgradation of the package, the insurance, taxes and/or any other incidental charges shall be borne by the Winner and Company shall not be liable to bear any additional cost. No amount/cash, whatsoever, towards the expense, personal or incidental, shall be reimbursed to the Winner before or after availing the package, on any ground. The Winner should avail the prize on or before 30th September, 2016, failure of which the prize will stand canceled & lapsed. The Winner shall intimate the Company about the proposed travel date not less than 20 days prior to the date of travel.

For each successful transaction done with the Company (including E-passbook profile updations & rating), the Customer will get a SMS to such mobile number as provided by the Customer. Such mobile number will be the coupon number for the Campaign. Company shall not entertain any claim with regard to non-receipt of SMS in case the mobile number provided by the customer is wrong and there will be no second re-issuance of SMS for that transaction.

A customer who has registered under DND (Do Not Disturb) facility and who willingly offers to participate in the Campaign by registering their mobile number shall not raise any future disputes regarding receipt of promotional SMS.

The draw will be computer generated and will be held on the 1st week of July, 2016. To avail the prize, winner will have to produce id proof & SMS received from the Company.

Only one transaction per participant will be counted for the Campaign.

Prizes are neither transferable nor can substituted with any cash equivalent or otherwise.

Winners list will be announced / published in the home page of the UAE Exchange web site ( and on our Facebook fan page UAE Exchange India on the same/next day. Winners may also be contacted over phone/email id (given by them at the time of participation). Though all reasonable efforts will be taken by the Company to contact the winners & inform them about the prize, the Company shall not entertain any claim with regard to non-receipt of timely information.

The Company reserves the right to publish the winners’ photos in any media/forum for present/future promotional, marketing and publicity purposes.

The Company reserves the right to amend the scheme at any time during the promo period, without any prior notice. In case the offer is made void in future under any law, or regulatory authority, the Company shall not be liable to provide any prize and/or compensation to the winners.

All disputes arising or in connection of this Campaign are subjected to laws of India and the exclusive jurisdiction of courts at Kochi. The decision of the Company on all matters relating to the Campaign (including but not limited to any dispute/controversy arising out of this Campaign) shall be final and binding.

UAE Exchange staff members/ employees of associate companies and their relatives are not eligible to participate in this Campaign.

By participating in the Campaign, it shall be deemed that the customer has read, understood & accepted the terms and conditions as specified herein.

In any case, this promo shall not be construed as an inducement from UAE Exchange to its customers to avail the services. Availing of services and participation in the promo shall be purely based on the choice of customers.